Effective Date: 1st July 2023
1. Collection of your personal information
While you can browse our Website without providing personal information, certain features and services may require you to submit personally identifiable information. This may include, but is not limited to, your name, email address, phone number, and postal address. We will only collect personal information that is necessary for the provision of our services and to enhance your customer experience.
2. Use of your personal information
We may use the personal information we collect for the following purposes:
– Provide and personalize our services to you
– Process transactions and fulfill orders
– Respond to your inquiries and provide customer support
– Communicate with you about our products, services, promotions, and events
– Improve our Website, products, and services
– Conduct market research and analyze user behavior to enhance user experience
– Comply with legal obligations
3. Sharing of your personal information
We may disclose your personal information to third-party service providers who assist us in delivering our services, such as customer support, order processing, and shipping. These providers will only have access to the personal information necessary to perform their designated functions and are obligated to maintain the confidentiality and security of your information.
Additionally, we may disclose your personal information when required by law or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process, or prevent fraud or imminent harm.
4. Security of Personal Information
We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
7. Accessing and Updating Your Personal Information
You have the right to access, update, and correct your personal information held by us, subject to applicable law. If you would like to exercise these rights, please contact us using the information provided below.
8. Contact Us
Phone: 1300 772 468
We appreciate your feedback and will respond to your inquiries as soon as possible.